Support
Getting started
What to do from delivery to first flight. Always follow the current manufacturer instructions for your model.
- Check the packageCompare the contents against your quote and delivery paperwork. Report anything missing or damaged straight away.
- Register and activateActivate the aircraft and controller in the DJI app for your model (DJI Agras for AGRAS, DJI Pilot 2 for enterprise). Check CASA drone registration requirements for your use.
- Update firmware and appsUpdate aircraft, controller, batteries and payloads before the first job. Use the manufacturer's current release notes.
- Book setup and familiarisationWe go through calibration, route or mission setup, and payload, spray or spread setup on your aircraft. This is product familiarisation, not accredited training.
- Keep the manuals handyFind current manuals from each product page, or DJI support.
- Know where to get helpUse the Support hub or call 1300 UAV PRO (1300 828 776).
