Support hub
Help for DRONES180 customers: getting started, manuals, parts and servicing, troubleshooting, warranty and safety.
Getting Started
Package checks, activation, firmware and apps, and booking setup.
Open →Parts and Servicing
Find compatible parts, book servicing and coordinate repairs.
Open →Troubleshooting
Talk to people who fly these aircraft commercially: phone and remote help, firmware and workflow questions.
Request supportWarranty Help
Tell us the model, serial number and what happened. We'll explain the manufacturer's process and help with the claim.
Start a warranty enquiryDrone Safety and Training
CASA licensing and authorisation pathways, safety guidance and training referrals.
Open →Outsourced Chief Remote Pilot
For organisations running their own drone program: appointed Chief Remote Pilot services, compliance support, operations manual and procedure reviews, pilot inductions and competency checks, flight planning and risk assessments, and mentoring for your own CRP.
Talk to our teamUrgent during a job? Call 1300 UAV PRO (1300 828 776)